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Notification bell

Click the top-bar bell for available events: approval tasks ready, revision requests, completed workflows, and completed signing packages. Reading a notification does not make a decision or complete a signature.

History and tables

Use filters, search, and pagination. Supported data tables start with 25 records per page. Request history shows visited steps and related versions; do not interpret every possible node as completed work.

Common issues

Support

Record the time, page, process reference, expected result, and error code/message. Redact credentials and sensitive data from screenshots. Never share token links/OTPs. Contact halo@dekasign.com. Support availability is not a promise of a specific response-time SLA.

Plans and billing

Plans/quotas follow the agreed offer. Trials do not automatically charge you. Billing documentation does not prove live checkout is enabled. Do not repeat a payment merely because a browser redirect has not changed; check status and reconciliation.