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Submit a request

Open Request Forms/the requester dashboard and select an authorized category/form card. Check versions, complete required fields and dynamic tables, upload attachments, and review before Submit. A saved draft is not an accepted submission. PDFs, PPTX files, and images are reviewed within the platform according to supported formats/converter availability. Do not upload unnecessary data. Enable signing per document when needed, configure signer/input layout, and confirm the workflow supports it.

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Read status

Open My Requests, use filters/pagination, then open request details. History shows visited nodes, decisions, actors, datetimes, and available SLA information. Active requests show approval-layer information. History is not a list of every possible branch as though all were executed.

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Approver actions

Open My Approvals, choose a task, and review form data, attachments, and notes. Use the document reviewer for annotations/notes. Confirm the reviewed version is current. Approve, Reject, and Need revision are different decisions; a comment alone does not decide a task.

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When revision is needed

  1. Open the notification or the same request’s details.
  2. Read the revision reason, approver notes, and document annotations.
  3. Correct allowed fields/attachments. Replacing a document may require a new signing layout.
  4. Save if needed, review the updated data, then Resubmit.
  5. The process follows the configured Revision/Loop route; it does not automatically restart every node.
Exhausted revision limits do not make a request Approved. Final actions follow valid policy and decisions. A final Rejected request requires a new submission if the organization wants to restart.

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After approval

Finish Approved records the approval outcome. Track any configured signing obligations separately. Approved does not mean vendor payment, every recipient Signed, or completion in an external system.